Competition drives our economy. COVID19 forces the hand of many businesses to be profitable while accelerating the decline of those that can't make it in the new market place. And for others, it is a window of opportunity to expand and acquire those that can't cut it or are just tired and ready to … [Read more...] about That Crazy Competitor Down the Street
Strategic and Tactical Strategies
The World is Temporarily Closed
In just a few short weeks, we've gone from a robust economic engine to sputtering along on a few cylinders. By now, all that work strategic planning work you did at the end of last year should show up. If no planning was done, then it's all reactionary decisions. Frankly, it's hard to predict … [Read more...] about The World is Temporarily Closed
Passing the Torch in a Family Business
When you invest your own money and operate your own business, you take pride in your independence. It’s MY business, you can tell yourself, in good times and bad. However, in a family business, it’s OUR business. When family members work together, there is always room for conflict. Emotions … [Read more...] about Passing the Torch in a Family Business
How to Handle Incoming Sales Calls
In teaching telephone techniques to salespeople and sales managers, I'm always amazed at how many misunderstand the value of incoming calls to the business. Salespeople many times don't treat them as a true lead. This misjudgment is costing the salesperson and the business thousands of dollars … [Read more...] about How to Handle Incoming Sales Calls