Have you ever noticed when it’s time to visit the doctor, unless it’s an emergency, you can’t simply drop into their office unannounced? A family doctor serves a community of customers for decades. They develop a busy, thriving practice, with multiple generations of dozens of families in a community … [Read more...] about Do Salespeople Who Schedule Appointments Sell More Than Those Who Don’t?
Skills & Attitudes
What's the most important asset in your business? If your reply is about the facility or the brand of products you sell, hang on for a second. The reality is your people represent the business's greatest asset. Leaders have much better success motivating their employees' creativity and hard work … [Read more...] about The New Style of Leadership is a Developmental Process
Over the last decade, nearly all markets have expanded as computerization and modernization have led to a dramatic shift in lives of customers. Market changes and new industry techniques now require managers to update their management styles. They need to keep up with the growing demands to meet … [Read more...] about How to Live a Dynamic Life While Developing Others
How Effective Are Your Leaders? You want employees to feel good to be working as part of a team that is working together – and everyone is improving. Many managers would be surprised to learn how little their employees believe management is walking the talk. You can quickly scan the internet and … [Read more...] about A Leadership Rule: Do What You Say