Have you ever noticed when it’s time to visit the doctor, unless it’s an emergency, you can’t simply drop into their office unannounced? A family doctor serves a community of customers for decades. They develop a busy, thriving practice, with multiple generations of dozens of families in a community … [Read more...] about Do Salespeople Who Schedule Appointments Sell More Than Those Who Don’t?
Operational Excellence
The New Style of Leadership is a Developmental Process
What's the most important asset in your business? If your reply is about the facility or the brand of products you sell, hang on for a second. The reality is your people represent the business's greatest asset. Leaders have much better success motivating their employees' creativity and hard work … [Read more...] about The New Style of Leadership is a Developmental Process
Improving Your Employees’ Psychological Income
Employees need economic income and psychological income. To reach peak performance, both are needed to have balance in life. When employees enjoy the economic portion, a question is how much more commitment could they make if they had the psychological income to match? One of the most profound … [Read more...] about Improving Your Employees’ Psychological Income
A Leadership Rule: Do What You Say
How Effective Are Your Leaders? You want employees to feel good to be working as part of a team that is working together – and everyone is improving. Many managers would be surprised to learn how little their employees believe management is walking the talk. You can quickly scan the internet and … [Read more...] about A Leadership Rule: Do What You Say