In teaching telephone techniques to salespeople and sales managers, I'm always amazed at how many misunderstand the value of incoming calls to the business. Salespeople many times don't treat them as a true lead. This misjudgment is costing the salesperson and the business thousands of dollars … [Read more...] about How to Handle Incoming Sales Calls
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Supporting Local Business Development
Before the Covid19 virus and quarantine life, we would eat out at least every few days. It might have been for lunch or dinner or sometimes both. We flowed with the wind of desire in what we ate. Life is a bit different now. Grocery shopping is a bit different now. For years my wife Jane did all … [Read more...] about Supporting Local Business Development
9 Tips on Handling Incoming Sales Calls
The radio newspaper was invented in 1939. The idea was that a radio transmission would transfer the newspaper to the device in your home, which would then print it out on a nine-foot role of paper, which could then be cut or folded. Each page would take 15 minutes to transmit, which seems slow in … [Read more...] about 9 Tips on Handling Incoming Sales Calls
Quiz- Train the Trainer & Develop Leaders
Your sales volume and how the particular business operates determines if you are doing a lot of internal training or if you've promoted or hired someone to do it. Either way, you or someone is training people in your operation nearly every day. I promised that I would start to share actual … [Read more...] about Quiz- Train the Trainer & Develop Leaders