Every dealership organization is at a different place in time with the diagnosis of their sales teams and processes. The size of complex and level of operational sophistication are factors. Many times, it’s a location issue more than overall company-wide so that requires custom solutions. So, maybe … [Read more...] about Behavioral Sales Metrics for Coaching Equipment Industry Sales Teams
Performance Coaching
Intentional Decisions Start the Plan for Developing a Dynamic Lifestyle
There are certain ingredients to making a life plan that is realistic and personal. Of course, it has to be written and goals measured to recognize success patterns and learn how to make adjustments because you will have to adjust. But there is more to make it personal. Making intentional decsions … [Read more...] about Intentional Decisions Start the Plan for Developing a Dynamic Lifestyle
A Leadership Rule: Do What You Say
How Effective Are Your Leaders? You want employees to feel good to be working as part of a team that is working together – and everyone is improving. Many managers would be surprised to learn how little their employees believe management is walking the talk. You can quickly scan the internet and … [Read more...] about A Leadership Rule: Do What You Say
Some Lessons from Disney
The Wonderful World of Disney - Customer Service on the Front Line Disney has been in the news recently. Some would say for the wrong reasons. One thing that has been true for decades is they deliver outstanding customer service. Disney provides millions of people every year with an experience of … [Read more...] about Some Lessons from Disney