There is a lot of buzz about management and leadership styles today. While we've experienced changes in the workplace, people have always wanted to be treated as human beings. Respect, truly listening, and general compassion for our fellow humans win the day. Employees across the board are more … [Read more...] about The New Everyday Coaching Behaviors
Strategic and Tactical Strategies
HELP WANTED: Leaders Who Can Influence Multiple Generations in the Workforce
A freight train is coming around the corner for business owners and managers. And it's closer than you might think. New times call for new leadership styles. Businesses will not survive without having leaders who can influence multiple generations in the workforce. When you read my rants or hear me … [Read more...] about HELP WANTED: Leaders Who Can Influence Multiple Generations in the Workforce
The New Style of Leadership is a Developmental Process
What's the most important asset in your business? If your reply is about the facility or the brand of products you sell, hang on for a second. The reality is your people represent the business's greatest asset. Leaders have much better success motivating their employees' creativity and hard work … [Read more...] about The New Style of Leadership is a Developmental Process
Some Lessons from Disney
The Wonderful World of Disney - Customer Service on the Front Line Disney has been in the news recently. Some would say for the wrong reasons. One thing that has been true for decades is they deliver outstanding customer service. Disney provides millions of people every year with an experience of … [Read more...] about Some Lessons from Disney