Competition drives our economy. COVID19 forces the hand of many businesses to be profitable while accelerating the decline of those that can't make it in the new market place. And for others, it is a window of opportunity to expand and acquire those that can't cut it or are just tired and ready to … [Read more...] about That Crazy Competitor Down the Street
Sales and Marketing
How to Handle Incoming Sales Calls
In teaching telephone techniques to salespeople and sales managers, I'm always amazed at how many misunderstand the value of incoming calls to the business. Salespeople many times don't treat them as a true lead. This misjudgment is costing the salesperson and the business thousands of dollars … [Read more...] about How to Handle Incoming Sales Calls
Relationship Selling- 9 Tips & Strategies on Handling Incoming Sales Calls
The radio newspaper was invented in 1939. The idea was that a radio transmission would transfer the newspaper to the device in your home, which would then print it out on a nine-foot role of paper, which could then be cut or folded. Each page would take 15 minutes to transmit, which seems slow in … [Read more...] about Relationship Selling- 9 Tips & Strategies on Handling Incoming Sales Calls
Relationship Selling Metrics- Face to Face & Write-Ups
Operating a business requires a basic understanding of financial management. Knowing the numbers is important in making good decisions. If your expenses are too high or sales are dropping off you make changes. Do you know how many customers your sales team talks to every week? Many organizations … [Read more...] about Relationship Selling Metrics- Face to Face & Write-Ups